Employee engagement and its impact on individual work behaviour and discretionary effort (en Inglés)

Shanmugam, Priya · Infotech Publishers

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INTRODUCTIONIn early industrialization, the employees were managed with thejudgment of the engineers and the economists. Later on, the situation changedwhen the employees formed their own union to protect themselves fromforced policies and their demands were met through the unions. The birth ofmanagement gurus with new ideas gradually brought in a shift in the style ofwork from a worker to an executive along with empowerment in their work.The emphasis shifted from completion of work to job satisfaction, passion forwork, and contentment with the work. Since then, employees are managed byHuman Resource (HR) professionals who strive for sustaining an engagedworkforce. Employee Engagement is a term used extensively in today'sbusiness world in order to capture the essence of motivation. Since researchon employee engagement have proven its trail on increasing productivity(Harter et al. 2002), organizations are at the forefront to utilize any chance ofcreating an environment conducive to an engaged workforce.

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