How many times have managers failed miserably because they implemented strategies and processes that they really did not understand? Corporations merge, then spin off bankrupted divisions, winter coats are sent to tsunami survivors in India, medical supplies are sent to South America with instructions only in English these are only a few examples of how the failure to apply The Diamond Principle can cause ruin. The Diamond Principle, in a nutshell, is that the people who actually do the work in question need to be consulted before the work is changed, or a new process is implemented. The Diamond Manager delves into this concept, as well as how to draw out this information and what to do with it once you get it.The audience would be people with an interest in process manager and productivity the same people who are interested in 360º evaluations and Six Sigma processes. People would buy it because of the conversational, easy to follow explanations of concepts that direct people to where they can make improvements.