Part of the Smart Skills Series Meetings offers all you need to know to get the most out of meetings--from setting meetings up, leading them, to how to make the most out of them once the meeting is over. A must for any employee, manager, freelancer, or business owner. The book offers proven, practical advice on: setting objectives and creating practical agendas; deciding who should attend and when and where; effective chairing and effective participation--the communications skills necessary--listening, observing, questioning, and getting your points across; dealing with problems; follow up after the meeting to prompt suitable action.