The Smart Interviewer In 20 years of specializing in interviews, management psychologist Brad Smart has successfully interviewedmore than 4,000 candidates for selection or promotion, trained over3,000 hiring managers in how to interview, and counseled thousandson how to manage their careers. The Smart Interviewer is aculmination of this vast experience. In it, Smart shares with youthe secrets to successful interviewing. Written in a most readablestyle and featuring humorous cartoons, this book will immediatelyhelp you improve your interviewing effectiveness. You'lllearn: * How to build excellent rapport * How to apply the TORC Technique for motivating the interviewee tobe totally candid and reveal negatives * How to conduct productive reference calls * How to correctly interpret an interviewee's responses * How to prepare for an interview, how much time to take during aninterview, how to focus your questions in ways that will revealwhether the interviewee meets your organization's needs ornot--plus the latest hiring legalities you should be aware of The Smart Interviewer will help you avoid costly mishires andmispromotions and give you strategies and tools to hire productive, high-caliber employees that meet your company's needs.