Brimming with punchy, practical ideas to improve your day-to-day effectiveness, Chris Watson's Upskill is the definitive guide to developing the adaptive skills essential for success at work. In 'Upskill' In Upskill, adaptive skills specialist Chris Watson delivers a dynamic snapshot of easy-to-access development possibilities providing you with: 1. 840 user-friendly tools and techniques reflecting the latest thinking on how to extend capability, boost professional growth and take charge of your career. 2. A rich resource of reliable solutions, grouped around the twenty-one adaptive skills most valued by today s employers including creativity, collaboration and communication. 3. An abundance of proven approaches, topical insights, time-saving apps and inspirational videos, as well as helpful signposts to relevant quotes, books and other resources. The majority of the hints, tips and techniques can be actioned without having to access any external support or invest in any additional outlay, and are as useful for new starters in an organization as they are for experienced managers. Suitable for anyone who is committed to developing themselves and their colleagues, but may not have the time, the resources, the budget or the inspiration to know where to start. Chapters include: Key 1: Ability to Influence Key 2: Commercial Thinking Key 3: Commitment to Change and Adaptation Key 4: Constructive Communication Key 5: Creativity and Innovation Key 6: Direction and Purpose Key 7: Effective Planning and Organization Key 8: Enthusiasm for Customer Service Key 9: Focus on Developing Others Key 10: Interpersonal Awareness and Diplomacy Key 11: Intuitive Thought Key 12: Motivation to Succeed Key 13: Ownership of Self-Development Key 14: People Management and Leadership Potential Key 15: Positive Decisions Key 16: Professional Ethics and Social Responsibility Key 17: Resilience and Emotional Control Key 18: Results through Action Key 19: Specialist Knowledge and Ability Key 20: Teamwork and Collaboration Key 21: Use of Information and Data