Name: Converted: The Data-Driven way to win Customers'Hearts (en Inglés)
Price: 97.65 PEN
Availability: InStock
Author: Hoyne, Neil
ISBN: 9780593420652

portada Converted: The Data-Driven way to win Customers'Hearts (en Inglés)

Formato

Libro Físico

Autor

Neil Hoyne

Editorial

Portfolio

Año

2022

Idioma

Inglés

N° páginas

240

Encuadernación

Tapa Dura

Dimensiones

17.8 x 13.5 x 2.5 cm

Peso

0.27 kg.

ISBN13

9780593420652

Categorías

Mercado online
Atención al cliente

Converted: The Data-Driven way to win Customers'Hearts (en Inglés)

Neil Hoyne (Autor) · Portfolio · Tapa Dura

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Origen: Reino Unido (Costos de importación incluídos en el precio)

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Reseña del libro "Converted: The Data-Driven way to win Customers'Hearts (en Inglés)"

When the world's biggest brands want to sharpen their digital marketing strategy, they call Neil Hoyne - Google's Chief Measurement Strategist and Senior Fellow at the Wharton School. In his first book, he offers a simple, research-backed playbook that anyone can use to find their best customers and develop relationships that last. Under pressure for quick results and facing fierce marketplace competition, too many marketers are boxed into spaghetti-to-the-wall forms of digital marketing that limit the potential of their long hours, countless experiments, and warehouses of data. And in the end, they watch their competition sprint ahead. But what if you built a business around long-term relationships with customers, using data to understand who they are, what they need, and where to find more customers just like them? You can. And you'll leave your competitors, with all of their data and their short-term thinking, to poke around in the scraps. In Converted, you will learn how to: - Understand the full value of each relationship - Engage in an ongoing conversation with your best customers - Ask the right questions so you can anticipate your customers' needs - Find more great customers A real person is always on the other end of the transaction. Converted shows you how to win their hearts.