Name: Method for handling incidents in telecommunications systems (en Inglés)
Price: 144.05 PEN
Availability: InStock
Author: Silva, Almir Carlos ; Fagotto, Eric
ISBN: 9786205820148

portada Method for handling incidents in telecommunications systems (en Inglés)

Formato

Libro Físico

Autor

Almir Carlos Silva

Eric Fagotto

Editorial

Our Knowledge Publishing

Idioma

Inglés

N° páginas

Encuadernación

Tapa Blanda

Dimensiones

22.9 x 15.2 x 0.4 cm

Peso

0.11 kg.

ISBN13

9786205820148

Categorías

Redes y comunicaciones informáticas

Method for handling incidents in telecommunications systems (en Inglés)

Almir Carlos Silva (Autor) · Eric Fagotto (Autor) · Our Knowledge Publishing · Tapa Blanda

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S/ 144,05

S/ 288,09

Ahorras: S/ 144,05

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Origen: Estados Unidos (Costos de importación incluídos en el precio)

Se enviará desde nuestra bodega entre el Viernes 26 de Julio y el Viernes 09 de Agosto.

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Reseña del libro "Method for handling incidents in telecommunications systems (en Inglés)"

Currently, computer networks in the corporate environment have systems and equipment essential to the business and any unplanned stop will lead to various problems and losses, compromising the result and productive performance of companies (HEEGAARD, 2009: 1215). Efforts in the literature are focused on maximizing the availability of the network and the services contained therein, as well as providing a quick re-establishment in case of failures (WU, 2012: 421) (ORLOWSKI, 2010: 277) (YOUNIS, 2009:64). In this book a method is presented for the classification, diagnosis and treatment of incidents from processes for tracking network problems, identification of environments critical to the customer's business. It contemplates the executive follow-up in crises arising from incidents in such environments and a flow proposal for a service structure that applies all these processes integrated with ETOM-ITIL best practices.