Name: Using Behavioral Science in Marketing: Drive Customer Action and Loyalty by Prompting Instinctive Responses (en Inglés)
Price: 148.69 PEN
Availability: InStock
Author: Harhut, Nancy
ISBN: 9781398606487

Formato

Libro Físico

Autor

Nancy Harhut

Editorial

Kogan Page

Año

2022

Idioma

Inglés

N° páginas

280

Encuadernación

Tapa Blanda

Dimensiones

23.4 x 15.5 x 2.3 cm

Peso

0.61 kg.

ISBN13

9781398606487

N° edición

Categorías

Economía conductista
Mercado online

Using Behavioral Science in Marketing: Drive Customer Action and Loyalty by Prompting Instinctive Responses (en Inglés)

Nancy Harhut (Autor) · Kogan Page · Tapa Blanda

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Reseña del libro "Using Behavioral Science in Marketing: Drive Customer Action and Loyalty by Prompting Instinctive Responses (en Inglés)"

Increase engagement, response rates and the ROI of marketing initiatives with this step-by-step guide to harnessing hardwired consumer behavior and instinctive responses. Using Behavioral Science in Marketing shows how to apply behavioral science principles in key areas of marketing, including marketing communications, email, direct mail and ad campaigns, social media marketing and sales funnel conversion strategies. Highly practical and accessible, it includes case studies and examples from AT&T, Apple, Spotify and The Wall Street Journal showing how these approaches have been used in practice. Using Behavioral Science in Marketing also reveals how to increase consumer involvement and engagement, convey exclusivity and desirability, and prompt customer action and loyalty with scientifically proven principles such as autonomy bias, storytelling, and the Von Restorff effect. Featuring common mistakes to avoid and key takeaways at the end of each chapter, it's also accompanied by downloadable checklists and an interactive template to use in practice. In a highly competitive space, where even an incremental advantage can result in significant uplifts, this is a crucial resource to create stand out and successful marketing-especially for marketers in highly regulated or highly competitive environments.