Name: Steps to Improved Firm Performance With Business Process Management: Adding Business Value With Business Process Management and its Systems (Advances in Information Systems and Business Engineering) (en Inglés)
SKU: 50885189
Price: 194.84 PEN
Availability: InStock
Author: Tahvo Hyötyläinen
ISBN: 9783658074692

portada Steps to Improved Firm Performance With Business Process Management: Adding Business Value With Business Process Management and its Systems (Advances in Information Systems and Business Engineering) (en Inglés)

Steps to Improved Firm Performance With Business Process Management: Adding Business Value With Business Process Management and its Systems (Advances in Information Systems and Business Engineering) (en Inglés)

Formato

Libro Físico

Editorial

Springer Gabler

Autor

Tahvo Hyötyläinen

Año

2014

Idioma

Inglés

N° páginas

240

Encuadernación

Tapa Blanda

ISBN13

9783658074692

N° edición

2015

Categorías

Gestión y técnicas de gestión

Steps to Improved Firm Performance With Business Process Management: Adding Business Value With Business Process Management and its Systems (Advances in Information Systems and Business Engineering) (en Inglés)

Tahvo Hyötyläinen (Autor) · Springer Gabler · Tapa Blanda

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Reseña del libro "Steps to Improved Firm Performance With Business Process Management: Adding Business Value With Business Process Management and its Systems (Advances in Information Systems and Business Engineering) (en Inglés)"

Business Process Management (BPM) has become a widely adopted management approach, prompting significant investments by private and public companies since 2000. Since neither the concept of BPM nor the factors leading to successful BPM initiatives are grounded in theory and also lack empirical support, Tahvo Hyötyläinen explores what business value BPM and BPM Systems can cause and how they can bring about improved firm performance. The author's main implication is to show how to enhance the probability of success with BPM and its Systems. His research also adds to the understanding on how to increase customer-centricity -an empirically supported yet less studied direction of BPM.