Name: The Art of Escalation Navigating Courage and Clarity in the Modern Workplace (en Inglés)
Price: 98.28 PEN
Availability: InStock
Author: Bhutani, Saurabh
ISBN: 9789334460933

portada The Art of Escalation Navigating Courage and Clarity in the Modern Workplace (en Inglés)

The Art of Escalation Navigating Courage and Clarity in the Modern Workplace (en Inglés)

Formato

Libro Físico

Editorial

Saurabh Bhutani

Autor

Bhutani, Saurabh

Idioma

Inglés

N° páginas

132

Encuadernación

Tapa Dura

Dimensiones

21.6 x 14.0 x 1.1 cm

ISBN13

9789334460933

The Art of Escalation Navigating Courage and Clarity in the Modern Workplace (en Inglés)

Bhutani, Saurabh (Autor) · Saurabh Bhutani · Tapa Dura

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Reseña del libro "The Art of Escalation Navigating Courage and Clarity in the Modern Workplace (en Inglés)"

About the BookEscalation is often viewed as confrontation, yet in today's matrix-driven workplaces it has become a core leadership capability. The Art of Escalation reframes escalation as a thoughtful, disciplined act grounded in clarity, courage, and emotional intelligence. Blending real-world corporate scenarios with practical frameworks, the book explores why issues rise, why conversations stall, and how timing and communication shape outcomes far more than process alone.With frameworks such as CFIA (Clarify-Frame-Inform-Act) and the evolved CIAE+ (Context-Impact-Ask-Evidence-Empathy), the book provides a steady guide to handling difficult moments without damaging relationships. From cross-cultural nuance to crisis situations, early-warning signals to boardroom dynamics, it offers a practical and human approach to navigating pressure.More than a guide to escalation, this is a guide for professionals on how to speak up thoughtfully, align effectively, and lead with empathy and composure.