Name: Agility Matters: A Novel about Adapting an Organisation to Respond to Customer Needs Flexibility (en Inglés)
Price: 105.77 PEN
Availability: InStock
Author: Law, Michael
ISBN: 9781957600253

portada Agility Matters: A Novel about Adapting an Organisation to Respond to Customer Needs Flexibility (en Inglés)

Formato

Libro Físico

Autor

Michael Law

Editorial

Business Agility Institute

Idioma

Inglés

N° páginas

264

Encuadernación

Tapa Blanda

Dimensiones

22.9 x 15.2 x 1.4 cm

Peso

0.36 kg.

ISBN13

9781957600253

Categorías

Técnicas de gestión empresarial

Agility Matters: A Novel about Adapting an Organisation to Respond to Customer Needs Flexibility (en Inglés)

Michael Law (Autor) · Business Agility Institute · Tapa Blanda

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Origen: Estados Unidos (Costos de importación incluídos en el precio)

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Reseña del libro "Agility Matters: A Novel about Adapting an Organisation to Respond to Customer Needs Flexibility (en Inglés)"

Drawing upon a wealth of real-life case studies, this is the captivating story of Julie, a new General Manager at New Zealand Financial Services (NZFS), a company plagued by the all-too-familiar issues that afflict large organisations. As she measures the company's current state, identifies pain points, and enhances customer value, this compelling tale offers a gripping narrative and the academic foundation that explains why these pain points arise and how they can be resolved. With each iteration, Julie brings her department closer to success, proving that change is indeed possible. Will Julie's pursuit of change usher in a new era for NZFS? This story is crafted for leaders who see the future, understand that the customer is changing faster than their organisation, and can empathise with how this will impact the employees around them. Blending fiction with firsthand encounters, this unique combination of storytelling and practical insight will keep you hooked from the first page to the last.